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Privacy Policy

PRIVACY POLICY
Gina Ayanna Brand Studio
Last updated: May 13, 2026

1. Introduction

Gina Ayanna Brand Studio ("we," "our," or "us") is committed to protecting the privacy of our clients and website visitors. This Privacy Policy explains how we collect, use, and safeguard your personal information in accordance with Canada's Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable Ontario privacy legislation.

By using our website (ginaayanna.com) or engaging our services, you consent to the practices described in this policy.

2. Information We Collect

We may collect the following personal information:

  • Contact information — your name, email address, phone number, and any details you include in an inquiry or contact form submission
  • Booking information — scheduling details, session preferences, and any information provided when booking a session through our scheduling tool
  • Email list information — your name and email address if you subscribe to our newsletter or email updates
  • Profile scorer data — If you use our Psychology Today Profile Scorer tool, we collect your name, email address, your overall profile score, and the name of the therapist profile analyzed. With your explicit consent, we may also send you occasional tips and resources related to improving your online presence.
  • Website usage data — general browsing data collected automatically via cookies and analytics tools (see Section 6)

3. How We Use Your Information

We use your personal information to:

  • Respond to your inquiries and provide the services you've requested
  • Send booking confirmations, session reminders, and follow-up communications
  • Deliver newsletters, updates, and promotional content you've opted into
  • Provide you with your Psychology Today profile audit results and relevant follow-up resources
  • Improve our website, tools, and services
  • Comply with legal obligations
  • Send you occasional tips and resources related to your online presence as a therapist, but only where you have explicitly opted in

We do not sell, rent, or trade your personal information to third parties.

4. Legal Basis for Processing

We collect and use your personal information only with your knowledge and consent, or as otherwise permitted or required by law. You may withdraw consent at any time by contacting us at the details listed in Section 9, though this may affect our ability to provide certain services.

5. Third-Party Services

To operate our business and deliver our services, we may share your information with trusted third-party service providers, including:

  • Scheduling tools (e.g. Calendly or Acuity) — to manage session bookings
  • Email marketing platforms — to send newsletters and email communications
  • Website analytics — to understand how visitors use our site
  • Cloud storage and business tools — to securely store and manage client records

These providers are contractually required to protect your information and may only use it for the purposes we specify.

6. Cookies

Our website may use cookies — small data files stored on your device — to improve your browsing experience and gather basic analytics. You can control cookie settings through your browser at any time. Disabling cookies may affect the functionality of certain parts of our website.

7. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes for which it was collected, or as required by law. Inquiry and booking records are generally kept for a period of two years. You may request deletion of your information at any time (see Section 8).

8. Your Rights

Under PIPEDA, you have the right to:

  • Access the personal information we hold about you
  • Correct any inaccurate or incomplete information
  • Withdraw consent to our use of your information
  • Request deletion of your personal information, subject to legal retention requirements

To exercise any of these rights, please contact us using the information in Section 9.

9. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact:

Gina Ayanna Brand Studio
Email: [email protected]
Website: ginaayanna.com
Ontario, Canada

10. Changes to This Policy

We may update this Privacy Policy from time to time. The "Last updated" date at the top of this page will reflect any changes. We encourage you to review this policy periodically.